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About JAL Group

History of the JAL Group

Since its founding, the JAL Group has developed its businesses to meet the needs of the times. After experiencing bankruptcy in 2010, we were given the opportunity to rebuild the company and have worked steadily to provide unparalleled service to our customers and contribute to the betterment of society.

Founding of Japan Airlines
Starts the first international scheduled flights by a Japanese airline on the Tokyo ~Honolulu~San Francisco route
The Douglas DC-8, the first jet passenger aircraft, enters service.
Sales of JALPAK, Japan’s overseas package tour brand, begins
Opens around-the-world route (western route)
Listed on the First Section of the Tokyo Stock Exchange
TOA Domestic Airlines Co., Ltd. founded with the merger of Japan Domestic Airlines Co., Ltd. and Toa Airlines Co., Ltd.
Japan Asia Airways Co., Ltd. is founded to operate between Japan and Taiwan
The B747-SR seating 550 passengers enters service (world’s largest seat capacity)
Takes world’s top ranking for international scheduled flight traffic results in 1984 traffic results announced by IATA (International Air Transport Association)
Flight JL123 accident
Became full privatization
Introduces mileage program
The first Japanese airline to start 24-hour online reservation service for all domestic flights
Receives Transport Minister’s Award for joint atmospheric observation project with the JAL Foundation
Merged with Japan Airlines Domestic Co., Ltd.
Joins the global oneworld alliance
Files petitions for corporate reorganization proceedings
Make official start with new Tsurumaru logo
Relists on the First Section of the Tokyo Stock Exchange
Establishes and registers TBL Co., Ltd. (currently, ZIPAIR Tokyo Inc.) as a preparatory company for the new international mid- and long-haul LCC.

Businesses Domains

The JAL Group operates many businesses, centered on the domestic and international air transportation business (passengers, cargo).

Graph of FY2019 Sales Ratio



Traffic Results and Data

Domestic Flights

Traffic Results


Group-operated flights


Number of routes


Updated March 2020

International Flights

Traffic Results

Group-operated flights
148 day
Number of countries and regions served
66 countries and regions
Number of airports
430 Airports
(including Japanese Domestic)
Updated March 2020

Operational rate (domestic and international total)

99.28 %
Updated March 2020

On-time arrival rate (domestic and international total)

84.84 %
Updated March 2020

Main managerial resources

Updated March 2020

Financial base to support growth

Capital JPY1.13 trillion
(equity ratio 58.9%

Aircraft to meet wide-ranging needs

Number of Group aircraft

Operational know-how accumulated over the years

Training and Induction Period
2.4 million hours/year

Human resources with diverse experience

Number of employees (consolidated)

Global network

Number of airports served

Natural capital

Limited natural resources

JAL Vision

The JAL Group operates many businesses, centered on the domestic and international air transportation business (passengers, cargo).

We will transform JAL into a global airline.

  • Number of cities served 500 cities

  • Ratio of overseas sales from international passengers

  • Professionals who actively participate in a diversifying world

Create value one step ahead of competitors

  • Provide stress-free travel to all customers

  • Create new businesses and services

  • Shift human resources to value-added domains

Consistently grow

  • Operating margin of 10% and above
  • Sales JPY2 trillion
  • Operating profit JPY250 billion
  • Aggregate market price JPY3 trillion
Driver development
of the aviation industry
Contribute to solving
social issues such as the SDGs
SUSTAINABLE DEVELOPMENT GOALS; 17 goals to support the world  Logo
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